Please read the following carefully to understand how we will treat your personal data. This policy may change and you should check this page from time to time to ensure you are happy with the changes.
We may notify you of changes to this policy by email.
1. What we collect
2. What we do with the information
3. Overseas transfers
4. How long will you hold my information for?
5. How will you protect my information?
7. Controlling your personal information
8. Complaints or queries
We may collect the following personal information when you voluntarily complete requests for services, for example job applications, on the website, on social media, or in person, for example on the phone or in branch. Or from third party job boards where you have registered your resume for the purposes of finding work
In addition, we may collect information you provide to us about other individuals, such as information related to emergency contacts.
We process this information for our legitimate interests in order to understand your needs and provide you with a better service, and to meet contractual obligations. In particular, for the following reasons:
We will only send marketing communications to you via email or other communication means where you have consented that we may do so.
We will usually offer you a check box on the forms we use to collect your personal information where, if you agree to receive marketing communications, you have to click the box. Where we send marketing communications to you via email, you may opt out of receiving any further marketing communications by clicking the ‘unsubscribe’ or ‘opt-out’ function in the email.
RHL Australasia will not share your information for marketing purposes with any third parties.
Where your data is transferred outside of Australia, for example to the RHL entity in the UK, we ensure that the information is managed in accordance with the Australian Privacy Act 1988. We also retain accountability for your data in the event of any lapse of the Australian Privacy Principles by an entity outside of Australia.
We will explicitly seek consent for any transfer of your information overseas, and if you consent to the disclosure and the overseas recipient handles the personal information in breach of the Australian Privacy Principles:
The Company will retain your personal data only for as long as is necessary. Typically, this is for no more than 2 years without any activity or contact.
Although we will do our best to protect your personal information, you should be aware that the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to the Website or any third party. For this reason, any transmission is at your own risk. We will use strict operational procedures and adequate, technical and organisational security measures to prevent any unauthorised access, change, deletion or transmission of this personal information.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website, e.g. to search for jobs.
You may choose to restrict the collection or use of your personal information in the following ways:
HRGO plc, Wellington House, Church Road, Ashford, Kent, TN23 1RE, United Kingdom
If you believe that any information we are holding about you is incorrect or incomplete, or if you wish to object to the processing of your personal data, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect and take steps to stop any processing that is not required to meet legal obligations.
If you wish to complain about this privacy notice or any of the procedures set out in it, please contact our Data Protection Officer at the above address.
You also have the right to raise concerns with the Office of the Australian Information Commissioner on 1300 363 992 or via firstname.lastname@example.org or any other relevant supervisory authority should your personal data be processed outside of Australia, if you believe that your data protection rights have not been adhered to.